Orders, Shipping & Returns

How much does shipping cost?


Continental U.S.


Order Value Delivery Service Cost Estimated Delivery Time
Over $40 Standard Ground FREE 3-5 Business Days
Under $40 Standard Ground $7.99 3-5 Business Days

Free Shipping & Handling valid for all Womaness.com orders of $40 or more after applicable discounts. Free Shipping is valid for orders shipping to the continental U.S. only.


Hawaii & Alaska


Order Value Delivery Service Cost Estimated Delivery Time
All Orders Standard Ground $9.99 3-5 Business Days


International Shipping

Womaness currently ships to Canada, Mexico, United Kingdom, Sweden, Switzerland, Australia, New Zealand, India, Philippines, and US Outlying Islands. Shipping rates are based on estimated duties, taxes, customs at the time of purchase and are included in your total. Womaness is not responsible for delays due to customs. Orders are non-returnable and refunds are valid within 30 days of purchase. Refunds do not include the cost of shipping, fees, duties, customs or taxes nor any return shipping.

Orders will ship within 2-3 business days of order and may arrive within 6-14 business days using International DDP Standard shipping. International DDP Express may be available based on customer's address.

(Working days exclude Saturdays, Sundays, and U.S. public holidays.)

Currently, subscription orders are not available outside of the United States.

When will my order ship?

U.S. Standard Ground Shipping: Orders placed before 12pm CST will be shipped the same day. Orders should be received within 3 to 5 business days. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays, and public holidays.)

Orders are shipped within one business day. Orders placed over the weekend are dispatched on Mondays.


How do I track my order?

You will receive a link to track your package in your shipping confirmation email as soon as it has been dispatched.


What do I do if my address is incorrect or incomplete?

If your package is returned to us due to an incorrect or incomplete address, please email support@womaness.com. While we are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect, we will do what we can to help.


What do I do if my order is delayed or lost?

A parcel is considered lost after it has been in the postal system for a period of 15 business days for U.S. orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less time than that, we are unable to dispatch a replacement until this period of time has elapsed. 


What is the return policy?

You can return your Womaness purchase for a full refund within 30 days of receipt of delivery. Note that you are responsible for paying for return shipping.  Returns must include the original packing slip and may be shipped to:

Womaness Returns 

18905 Kill Creek Road

Edgerton, KS 66021

USA

Please email info@womaness.com for additional information on how to process your return.

For Sales on the Amazon platform, the Womaness brand works hard to ensure that only authentic, high quality products reach consumers in the condition we intend. As such, for all sales on the Amazon platform, the Womaness brand offers a 45 day Satisfaction Guarantee which will NOT be honored without provision of valid proof of purchase directly from the Fortress Brand Amazon storefront.

What if I have other shipping or order related questions? 

Please feel free to email our customer service team at info@womaness.com for any additional questions related to your order and one of our Womaness team members will be happy to assist you.